Shipping policy
Shipping Policy
Last updated: July 28, 2026
EmberZens sells digital products only.
No physical items are shipped.
After your payment has been successfully processed, your digital download and any applicable instructions will be delivered electronically. Delivery is typically immediate, although occasional delays may occur due to payment verification or technical issues.
If you do not receive your purchase within a reasonable amount of time, please contact our support team and we will assist you.